Skip to content
Mortgage advice and home loan planning.

Frequently asked questions

Sydney mortgage questions, answered clearly.

Use these answers to understand refinancing, upgrading, borrowing capacity, pre-approval, first-home buying and loan features before speaking with a broker. General information only.

Refinancing related

Questions to consider when reviewing your current loan.

Explore the costs, timing, documentation and comparisons that can shape a refinancing conversation.

When should I consider refinancing?
Refinancing can be worth exploring when your circumstances, goals or existing loan have changed. A conversation can help you understand what to review before deciding what to do.
How does refinancing work?
A refinancing conversation usually begins by understanding your current loan and what you want to change. From there, relevant options, costs, timing and lender requirements can be discussed in context.
What should I compare beyond the interest rate?
The rate is one part of the picture. Fees, loan features, flexibility, timing and the way an option fits your circumstances may also be worth reviewing.
Do I need to know exactly what I want before asking about refinancing?
No. You can begin with the question or change you are trying to understand. The first conversation can help clarify what information and comparisons are relevant to your situation.
What costs should I check before refinancing?
Possible costs can include lender fees, valuation or discharge costs, break costs on some fixed loans and any fees attached to the new loan. The relevant costs and whether they outweigh a potential benefit need to be checked for your loan.
How long can refinancing take?
Timing varies with the lender, documents, valuation and complexity of the application. A broker can help you understand the steps and what may need to be ready before an application progresses.
What documents might I need?
It can help to have recent loan statements, income evidence, details of expenses and other liabilities, and information about the property. The exact list depends on the lender and your circumstances.
Can self-employed or investor borrowers refinance?
It may be possible, but income structure, property purpose, rental income, tax position and supporting documents can affect the assessment. These cases benefit from discussing the details early.
Can I refinance an investment property?
It may be possible, but rental income, property expenses, ownership structure and lender requirements can affect the assessment. Investment lending should be considered in the context of the wider property position.

First-home buyer related

Questions to ask before buying your first home.

Start with deposits, preparation, pre-approval and the early questions that help make the next step clearer.

How does home loan pre-approval work?
Pre-approval is an early assessment of a potential borrowing position, subject to conditions and the lender process. It is not unconditional approval or a guarantee that finance will be available for every property.
Can you help first-home buyers?
Yes. Ignite Mortgages can help first-home buyers work through borrowing options, preparation, pre-approval and the steps involved in applying for a home loan.
How much deposit do I need to buy my first home?
The deposit you need depends on the property, lender, loan structure and any applicable government or lender pathway. You should also plan for purchase costs such as stamp duty, conveyancing and registration fees.
What is the first step for a first-home buyer?
Start by understanding your income, expenses, debts, savings and the type of property you are considering. This helps frame a realistic borrowing and preparation conversation before you search seriously.
What costs should first-home buyers plan for?
Costs can include deposit, stamp duty where applicable, conveyancing, inspections, registration, lender fees and potentially LMI. The relevant amount depends on the property, state and lending circumstances.
Can first-home buyers ask questions before they are ready to apply?
Yes. An early conversation can help you understand what to prepare, which questions matter and what may need to be checked before you decide whether to apply.

Upgrading related

Questions to ask when selling and buying again.

Explore the linked questions around your current loan, sale proceeds, the next property and timing.

What should I consider when selling and buying again?
It can help to bring your current loan, expected sale timing, possible sale costs, the next property questions and the relationship between sale and purchase settlements into the same conversation.
Can I buy a new home before selling my current one?
The answer depends on your current loan, income, available funds, lender requirements, sale expectations and the properties involved. Any temporary or bridging arrangement has its own assessment, costs and conditions.
What costs should I plan for when upgrading my home?
Costs may include selling and agent costs, conveyancing, stamp duty, registration, valuation, lender fees and other purchase expenses. The relevant costs depend on the property, state and lending circumstances.
Do I need to know which home I want before I ask about upgrading?
No. You can start with why you want to move, what you know about your current home loan and the general type of home you are considering. The conversation can help identify what needs more detail.
What should I review about my current home loan?
It can help to understand the current balance, rate, loan structure, fixed-rate terms, discharge process and any costs that may apply when the property is sold. The relevant details depend on your loan and lender.
How do sale proceeds fit into the next purchase?
Expected sale proceeds may be part of the wider planning picture, alongside the current loan payout, selling costs, purchase costs and the timing of settlement. The actual position needs to be checked against the contract, lender and your circumstances.
What if the sale and purchase dates do not line up?
Different contract and settlement dates can create timing questions about finance and available funds. Temporary or bridging arrangements may be relevant in some situations, but they have their own assessment, costs and conditions to understand.
What costs should I think about when upgrading?
Depending on the move, costs may include agent and selling costs, conveyancing, stamp duty, registration, valuation, lender fees and other purchase expenses. The amounts and applicable costs depend on the property, state and lending circumstances.
Do I need to know exactly which home I want to buy?
No. You can start with the reason for the move, your current home loan, a general idea of what you need next and the timing you are considering. The conversation can help identify what needs more detail.

General FAQs

Mortgage questions that come up across the journey.

Use these answers to understand borrowing, brokers, loan features and insurance before speaking with Will.

How much can I borrow?
Borrowing capacity depends on factors such as income, expenses, debts, deposit and the lender’s assessment. It is specific to your circumstances and should not be inferred from a general online estimate.
What do I need before applying for a home loan?
The information needed depends on your circumstances and lender requirements. A broker conversation can help you understand which parts of your financial picture and supporting documents may need to be prepared.
What does a mortgage broker do?
A mortgage broker helps you work through your lending question, understand relevant options and navigate the application process. The conversation should account for your individual circumstances before any recommendation is made.
Do I need a deposit before speaking with a broker?
You can ask questions before every detail is settled. A conversation can help you understand what may be relevant to your position, including the role of savings, deposit and other costs.
What is an offset account?
An offset account is a linked account where the balance may be used by the lender to reduce the amount of the loan balance on which interest is calculated. Account terms and eligibility vary.
What is lenders mortgage insurance?
Lenders mortgage insurance, or LMI, is an insurance cost that may apply in some higher-LVR lending situations. It is separate from the interest rate and depends on the lender, loan and borrower details.

Still wondering?

Bring the question to a direct conversation.

You do not need to know the perfect terminology. Tell Will what you are trying to understand and start from there.

Start the conversation